APPENDIX A
SURVEY INSTRUMENT

Internet User Profile Survey Instrument for research examining Internet motives, uses, and gratifications for Internet users.

This research is being conducted by Sharon A. Angleman, Arkansas State University Mass Communications Graduate Student, supervised by Dr. Gil Fowler, Arkansas State University, Fall 2000

Dear Participant,
Thank you for your time and effort in helping me complete this project. You are participating in research that is exploratory in nature, as data is still scarce in this area. It is important to gather information and perform analysis on issues surrounding new media, especially as it becomes more and more a part of our lives and our children's lives. Profound changes are occurring in everything from our method of banking to our method of socializing to our children's education. Your part in helping us understand this phenomena is greatly appreciated.

Sincerely,
Sharon A. Anglerman

For those individuals interested in the findings of this research, feel free to request results from me after December 10, 2000 via my e-mail sharon@jrily.com.

Internet User Profile Survey *Section 1*
1	Gender
2	Age
3	Major area of study
4 5	Educational Level other
6	Length of Time Using the Internet
7	Primary Internet Access Location

Section 2
Please select one choice for each category listed below

1 never use • 2 rarely use • 3 occasional use • 4 sometimes use • 5 often use

8	E-mail	1 2 3 4 5
9	Instant Messaging	1 2 3 4 5
10	Games/Chat/Role Play	1 2 3 4 5
11	Newsgroups/Listserves	1 2 3 4 5
12	Web Surfing	1 2 3 4 5
13	Search Engines	1 2 3 4 5
14	Information/News	1 2 3 4 5
15	Research/Telnet	1 2 3 4 5

Section 3
Complete the phrase, "I talk to people�" with each of the following statements. Select the button that best describes your level of agreement/disagreement for each of the complete statements.

1 strongly agree • 2 agree • 3 neutral • 4 disagree • 5 strongly disagree

16	Because it's exciting.	1 2 3 4 5
17	Because it relaxes me.	1 2 3 4 5
18	Because it's reassuring to know someone is there.	1 2 3 4 5
19	Because it's stimulating.	1 2 3 4 5
20	Because I want someone to do something for me.	1 2 3 4 5
21	Because it makes me feel less lonely.	1 2 3 4 5
22	To tell others what to do.	1 2 3 4 5
23	To help others.	1 2 3 4 5
24	To thank them.	1 2 3 4 5
25	Because I'm concerned about them.	1 2 3 4 5
26	Because I need to talk to someone.	1 2 3 4 5
27	Because it's a pleasant rest.	1 2 3 4 5
28	To put off doing something I should be doing.	1 2 3 4 5
29	Because it's entertaining.	1 2 3 4 5
30	To get something I don't have.	1 2 3 4 5

Section 4
Complete the phrase, "I use the Internet�" with each of the following statements. Select the button that best describes your level of agreement/disagreement for each of the complete statements.

1 strongly agree • 2 agree • 3 neutral • 4 disagree • 5 strongly disagree

31	Because it's exciting.	1 2 3 4 5
32	To keep in touch with people.	1 2 3 4 5
33	Because I feel more in control.	1 2 3 4 5
34	To role play or experiment with my identity.	1 2 3 4 5
35	To learn new things.	1 2 3 4 5
36	To relax and unwind.	1 2 3 4 5
37	Because I can talk with different people.	1 2 3 4 5
38	Because it's stimulating.	1 2 3 4 5
39	Because I can do whatever I want to.	1 2 3 4 5
40	Because it distracts from loneliness.	1 2 3 4 5
41	To keep up to date on popular sites.	1 2 3 4 5
42	Because I can act however I want to.	1 2 3 4 5
43	It's more convenient than going to the library.	1 2 3 4 5
44	To get away from pressures and responsibilities.	1 2 3 4 5
45	To help with my research.	1 2 3 4 5
46	I can do things at my own pace.	1 2 3 4 5
47	Because I need to talk to someone.	1 2 3 4 5
48	Because it's easy to get the information I need.	1 2 3 4 5
49	Because it's a pleasant break from my routine.	1 2 3 4 5
50	To put off doing something I should be doing.	1 2 3 4 5
51	Because it's entertaining.	1 2 3 4 5
52	Because it makes me feel less tense.	1 2 3 4 5
53	To get information about something.	1 2 3 4 5

Section 5
For each statement select the button that best discribes your level of agreement/disagreement

1 strongly agree • 2 agree • 3 neutral • 4 disagree • 5 strongly disagree

54	Communication with others is more convenient.	1 2 3 4 5
55	I'm afraid to speak up in conversations.	1 2 3 4 5
56	I talk less than most people because I'm shy.	1 2 3 4 5
57	I often wish I had more friends.	1 2 3 4 5
58	I like to get involved in group discussions.	1 2 3 4 5
59	Most people think I am friendly and outgoing.	1 2 3 4 5
60	I feel nervous when I have to speak to other.	1 2 3 4 5
61	Most of my relationships are not very meaningful.	1 2 3 4 5
62	I like to listen rather than talk.	1 2 3 4 5
63	I find it easy to talk to strangers.	1 2 3 4 5
64	My friends and family listen to my ideas.	1 2 3 4 5
65	I don't ask for advice when making decisions.	1 2 3 4 5
66	I think my friends understand my feelings.	1 2 3 4 5
67	Most people don't know who I really am.	1 2 3 4 5

Section 6
For each statement select the button that best describes your level of agreement/disagreement

1 strongly agree • 2 agree • 3 neutral • 4 disagree • 5 strongly disagree

68	I have little control over things that happen to me.	1 2 3 4 5
69	What happens to me really depends on me.	1 2 3 4 5
70	Sometimes I feel like life is kicking me around.	1 2 3 4 5
71	I can do most anything I set my mind to.	1 2 3 4 5
72	Luck has a lot to do with getting what I want.	1 2 3 4 5
73	Many things about my life are controlled by others.	1 2 3 4 5
74	How many friends I have depends on me.	1 2 3 4 5
75	I am usually able to protect my personal interests.	1 2 3 4 5
76	What is going to happen will happen.	1 2 3 4 5

77	In general, the Internet satisfies the things I expect it to.	1 2 3 4 5
78	In general when I use the Internet for something, I am satisfied with the results.	1 2 3 4 5
79	All the promotion about the Internet seems to a bunch of hype.	1 2 3 4 5
80	I use the Internet much more than I imagined I would when I first went online.	1 2 3 4 5
81	I don't know how I got along before the Internet.	1 2 3 4 5
82	I have discovered unexpected surprises about the Internet.	1 2 3 4 5
83	I depend a lot on the Internet.	1 2 3 4 5
84	There are only one or two things I do on the Internet.	1 2 3 4 5
85	I am often disappointed with my experiences on the Internet.	1 2 3 4 5
86	I would hardly ever talk to my friends/family if it weren't for the Internet.	1 2 3 4 5
87	Sometimes I feel like I'm transcending dimensions when I go online.	1 2 3 4 5
88	The Internet seems like an old friend sometimes.	1 2 3 4 5
89	I think the Internet has taken a lot of warmth out of communications.	1 2 3 4 5
90	I feel connected to so many things when I'm on the Internet.	1 2 3 4 5
91	It is often difficult to find what I need on the Internet.	1 2 3 4 5
92	I get so frustrated on the Internet sometimes, but I keep using it	1 2 3 4 5
93	Sometimes I spend allot of time looking for something online when I could find it quicker using some other means.	1 2 3 4 5
94	The Internet is not near what people make it out to be.	1 2 3 4 5
95	When I am on the Internet I feel like I have all this knowledge at my fingertips.	1 2 3 4 5
96	Sometimes I feel like I'm traveling around the world when I am online.	1 2 3 4 5
97	I usually just go online when I have to.	1 2 3 4 5
98	The Internet is just another tool for work.	1 2 3 4 5
99	If I could do everything online, I would.	1 2 3 4 5
100	When I am online I feel.... Please complete the sentence using the text box--- There is no maximum number of characters.
Thank you again for your assistance in this research. I understand your time is valuable and I appreciate your allowing me some of it. If you are interested in the results, please contact me by e-mail after December 10, 2000. Sincerely, Sharon Angleman